FAQ


EXPERIENCE

What types of tickets are available at Maripozas?

At Maripozas, we offer a variety of ticket types to suit your needs and preferences:

  • General Admission Adults (+13)
  • General Admission Children (3-12)
  • VIP Experience (Anyone with ticket )


What does the General Admission experience at Maripozas include?

Your entry to Maripozas includes full access to all our attractions and amenities! When purchasing your GENERAL ADMISSION ticket, you'll have access to:

  • The butterfly sanctuary, where you can marvel at a wide variety of beautiful butterflies in their natural habitat.
  • Our botanical garden, filled with lush vegetation and unique plant species from the region.
  • The cafeteria, where you can recharge with a delicious selection of food and beverages.
  • The Butterfly Nursery, where you can learn about the fascinating life cycle of butterflies.
  • Our art gallery, showcasing works inspired by natural beauty.
  • The gift shop, offering a variety of exclusive Maripozas products.
  • The children's play area, a fun space for the little ones.
  • Ample parking and easy access for your convenience.


What are Maripozas' operating hours?

Maripozas Butterfly Sanctuary is open Monday through Sunday, from 11:00 a.m. to 6:00 p.m.

Access to Maripozas is in groups of 20 people every 15 minutes. For a more comfortable experience, we recommend scheduling your visit by purchasing your tickets at www.maripozas.com/tickets.


What is the price of entry to Maripozas Butterfly Sanctuary?

Entry prices vary by age:

Adults: $775 MXN

Children (3 to 12 years old): $595 MXN

Children under 3 years old: Free

15% discount for students with a valid ID and seniors with an INAPAM credential.


What services are available at Maripozas Butterfly Sanctuary?

Maripozas Butterfly Sanctuary offers a variety of services to enhance your experience, including:

  • Cafeteria with a selection of delicious dishes.
  • VIP Lounge with co-working area for relaxation or work.
  • Art gallery with works inspired by nature.
  • Gift shop with exclusive products.
  • Children's play area.
  • Ample parking and easy access.


Do you offer discounts for students or seniors?

Yes, we offer a 15% discount for students with a valid school ID and people over 60 years of age presenting an INAPAM ID. This promotion is only valid for Mexican citizens.


Is advance booking required to visit Maripozas Butterfly Sanctuary?

It is not necessary to reserve in advance. However, for a more comfortable experience, we recommend you schedule your visit by purchasing one of our non schedule ticket gift cards.


Is the Butterfly Sanctuary accessible for people with disabilities?

Yes, the Butterfly Sanctuary is designed to be accessible for people with disabilities. We offer adapted facilities and special services to ensure a comfortable experience for all our visitors.


Are guided tours offered at the Butterfly Sanctuary?

Yes, all tours are guided by experts who will provide fascinating information about our collection and the ecosystem of the Butterfly Sanctuary. Please inquire at the ticket booth or visit www.maripozas.com/tickets for schedules and availability.

GIFT CARDS

What are Maripozas gift cards and how do they work?

Maripozas gift cards are electronic gift cards that you can purchase on our website and use to reserve an open-date entry to our butterfly sanctuary. Once purchased, you can schedule your visit at any time within a one-year period.


How long do I have to redeem my Maripozas gift card?

You have up to one year from the date of purchase to redeem your gift card and reserve your visit to the butterfly sanctuary.


Can I use my Maripozas gift card to purchase tickets for others?

Yes, you can use your Maripozas gift card to purchase tickets for others. Simply enter the visit details when making the reservation.


Can I use my Maripozas gift card to purchase products in the gift shop?

No. Maripozas gift cards can only be used to reserve tickets to the butterfly sanctuary. There is a special card with credit that allows you to exchange it for food or drinks in our cafeteria or in the bar if you are a VIP user, check it out at the following link: https://www.maripozas.com/gift-shop


VIP EXPERIENCE 


What does the VIP Experience at Maripozas include?

The VIP Experience at Maripozas includes all the benefits of a general admission, plus exclusive access to our VIP Lounge area, equipped with additional amenities.


What are the benefits of the VIP Lounge area?

The VIP Lounge area offers an exclusive space to relax and unwind, with comfortable seating, luggage storage, Wi-Fi access, air-conditioned area, lobby bar, and cafeteria.


How can I book the VIP Experience at Maripozas?

You can book the VIP Experience by purchasing your ticket online through our website and selecting the VIP option during the booking process.


Is there an additional cost for the VIP Experience?

Yes, the VIP Experience has an additional cost above the price of the general admission. You can check prices and availability at www.maripozas.com/tickets.


Can I purchase the VIP Experience on-site?

Yes, if available, you can upgrade your regular entry to the VIP Experience at the butterfly sanctuary ticket booth, subject to availability.


How long can I enjoy the VIP Lounge area?

You can enjoy the VIP Lounge area for as long as you like while you're at the butterfly sanctuary, subject to the operating hours from 11:00 a.m. to 6:00 p.m.


Payment Methods at Maripozas


At Maripozas, we offer a variety of payment methods so you can enjoy our attractions in the most convenient way for you:


Cash: You can pay directly at the butterfly sanctuary ticket booth with cash in the local currency.

Credit and Debit Cards: We accept credit and debit cards at the butterfly sanctuary ticket booth for your convenience.

Authorized QR Codes: Scan our authorized QR codes to make quick and secure payments for your tickets.

Website: You can also pay directly on our website at www.maripozas.com/tickets using your credit or debit card.






We hope we've answered all your questions about Maripozas! If you still have any doubts or further inquiries, feel free to get in touch with us. We're here to assist you.

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